Managing your LunaMD subscription is easy and convenient. You have two options: using your Customer Account or contacting our customer service team.
Here's how:
Method 1: Managing Your Subscription via Your Customer Account
- Log into your customer account here, using your email address and password. If you do not remember your password, don't worry! Simply click "Reset Password" to get a new one.
- Go to your account settings and find the "Subscription" or "Manage Subscription" tab.
- Make desired changes to your subscription, such as plan, billing info, delivery frequency, or cancellation.
- Save your changes to update your subscription.
Method 2: Contacting Customer Service for Manual Subscription Changes
- Send an email to hello@lunamd.com with your full name, registered email address, and a clear description of the changes you want.
- Our customer service team will make the changes for you and respond with a confirmation email once they have been made.
Managing your LunaMD subscription is a simple process. Use your Customer Account for self-service or email our customer service team for personalized assistance. We're here to ensure your subscription experience is smooth and hassle-free. If you have any questions, feel free to reach out to us.