If your package's tracking status indicates "delivered," but you have not received the package, don't worry! Most of the time you just need to wait another business day. This article outlines all the steps to take in such a situation....

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Experiencing a delay in receiving your package can be frustrating, especially with international shipping. In this guide, we'll explain why delays occur and provide a solution to ensure a timely resolution.   Allow 30 Days for Shipping Due to the...

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Updating your payment method on LunaMD is a seamless process. There are two methods available to you: (1) updating the payment method through your Customer Account or (2) requesting a secure payment update link through our Help Center. Here's a...

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If you are an existing LunaMD customer, you can easily update your shipping address for pending orders and subscription orders in your customer account. To access your customer account, follow these simple steps:   Go to https://account.lunamd.com/. Enter your email address. ...

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As a customer of LunaMD, you are automatically given a customer account where you can track orders, manage subscriptions, and view your order history. To access your customer account, follow these simple steps:   Go to the LunaMD website.  Click...

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